Satisfaction Guarantee

We want you to shop hassle-free when buying from us.

Not what you ordered or not received?

Most purchases go through with no problems at all. However, if your item doesn’t arrive or wasn’t what was described:
• We'll make sure that you get the item you ordered; or
• You’ll be refunded the purchase price and original postage costs.

How does it work?

Simply contact us and let us know. You can do this by visiting our Contact Us Page.You’ll need to contact us within 60 days of the actual delivery date, or the estimated delivery date if an item hasn’t arrived.


Simply wish to return your order or part of your order?

You may return your order at any time within 60 days of the actual delivery date, or the estimated delivery date if an item hasn’t arrived.

How does it work?

Simply contact us and let us know. You can do this by visiting our Contact Us Page. PLEASE NOTE Items must be as you received them in (unopened/unused) within the 60 days stated. You'll received a full refund for the items returned, however, returned shipping costs are not refundable and we advice you to obtain a proof of posting.